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Hotel · Frankfurt am Main · Hesse

Hotel Am Zoo

A 3-star hotel in the heart of Frankfurt, steps from the Zoo metro station and within easy walking distance of the old town.

  • Central location near the Zoo metro station
  • Bright, clean rooms with balconies available
  • Friendly, helpful staff from reception to housekeeping
7.7 Very good 3653 reviews Booking.com 7.7 · 3653 reviews

About

Hotel Am Zoo

Hotel Am Zoo is a 3-star property on Alfred-Brehm-Platz, just over a kilometer from Frankfurt Cathedral. The hotel offers straightforward comfort: a lift, on-site parking, and a snack and drink vending machine for late-night cravings. Rooms are equipped with heating, flat-screen TVs, and private bathrooms, with several categories adding a balcony and some rooms bathtubs.

Staff consistently earn praise for their warmth and practical help, whether it's explaining the local train system or arranging an early check-in. The hotel sits in a lively neighborhood, yet many guests note it's quiet at night. With the Zoo metro station right outside, the city center and major sights are only a few minutes away.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Pets allowed
  • Security

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Location that's hard to beat — Right by the Zoo metro station, with the old town a 10–15 minute walk away and the zoo next door. Guests repeatedly call it unbeatable.
  • Friendly, helpful staff — From reception to housekeeping, staff are described as super-friendly and go out of their way to help—whether that's selling the cheapest transport ticket or explaining train routes.
  • Clean and comfortable rooms — Guests note clean rooms and common areas, good mattresses, and nice views from upper floors. Some rooms come with a balcony.

Worth weighing

3 to weigh
  • Some rooms are dated — Furniture, doors, and carpets show their age, and carpet stains in a few rooms were noted. The hotel could do with a refresh.
  • Noise in some rooms — A few guests mention noise, especially in single rooms. If you're a light sleeper, ask for a room facing the zoo, which is quieter.
  • Basic amenities — Rooms are equipped with the essentials, but don't expect extras like air conditioning or luxury touches. That said, the price reflects this.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Comfort Single Room

  • 1 Single bed
  • Shower
  • Heating
  • Balcony

Comfort Double Room

  • 1 King-size bed
  • Shower
  • Heating

Single Room

  • 1 Single bed
  • Shower
  • Heating

Double Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub

Suite

  • 1 King-size bed,2 Single beds,1 Double bed
  • Shower
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Lift
  • Allergy-free rooms
  • Carpeted floor

Food & Drink

  • Coffee shop
  • Vending machines
  • Welcome drink
  • Packed lunches
  • Children's buffet

Services

  • Luggage storage
  • Laundry
  • Tours/Ticket assistance
  • Safe deposit box

Room Amenities

  • Wi-Fi
  • Mini-bar
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Heating

Outdoor & View

  • Patio
  • Terrace

Family

  • Cots

Safety & Security

  • Security
  • Smoke detectors
  • Fire extinguishers

Parking & Policies

  • Parking
  • Pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.7
Very good 3653 reviews

Guest-rated 7.7/10 from 3,653 reviews

Booking.com · 7.7 · 3653 reviews
7.7Verified guest

“Arrived early and was checked in without fuss. The room was a good size, with everything I needed, and the location could not be beaten.”

7.7Verified guest

“My queen room with a balcony was neat and silent, and a wake-up service was available. The hotel felt extremely comfortable and right in the middle of everything.”

7.7Verified guest

“Perfect spot, surrounded by nice coffee shops and restaurants. The staff were very helpful, especially with directions on the local trains, and always friendly.”

7.7Verified guest

“A well-run place with supportive staff from reception to the maids. My queen room had an en suite bathroom and the essentials, plus a sofa bed, central heating, and an iron. Check-in was early, and the whole hotel felt home-like.”

7.7Verified guest

“Everything worked well, and I would come back to Frankfurt am Main. It was a relaxed base for sightseeing, with super-friendly and accommodating staff from reception to the maids. The location is hard to beat—a short walk to a restaurant, the train station, the zoo, and the main shopping area. The atmosphere felt homely.”

7.7Verified guest

“I enjoyed my stay, especially the cleanliness of the room and common areas. The room had large windows that let in plenty of natural light, and being near the Zoo metro station made exploring the city a breeze.”

04 — Location

Getting around Frankfurt am Main

The property sits in Frankfurt am Main.

Around the hotel: The hotel sits beside the Frankfurt Zoo, with a vibrant neighborhood of coffee shops, restaurants, and a Rewe supermarket nearby. The Zoo metro station is at the doorstep, putting the old town and the main shopping district just a short ride away.

Getting around: The subway from Zoo connects to Konstablerwache and Hauptwache in a few minutes. From the airport, you can reach the hotel easily by train. The city center is also within a 10–15 minute walk.

Alfred-Brehm-Platz 6, Frankfurt am Main, Hesse, 60316, Germany

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:00
Check-out
By 07:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
72 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is from 07:00 to 11:00. Some guests mention they were able to check in early, but this is not guaranteed.

Is parking available at the hotel?

Yes, parking is available on site. One guest noted they were allowed to leave their car in the private parking free of charge for a few hours after check-out, but it's best to ask the staff at the time.

Are pets allowed?

Yes, the hotel allows pets. Specific conditions or fees are not stated, so it's recommended to contact the hotel directly for details.

Is breakfast served?

Guests mention a buffet breakfast, but the exact hours and price are not provided in the available data. Check with the hotel for current details.

How far is the hotel from the city center?

The hotel is about a 10–15 minute walk from the city center, and the Zoo metro station is right outside for a quicker trip.

Do the rooms have air conditioning?

No, air conditioning is not listed among the room amenities. The rooms come with central heating, which is standard for the region.

The bottom line

A reliable, well-located 3-star hotel that delivers on comfort and service, with a few signs of age. If you want a central base in Frankfurt without the frills, it's a solid choice.

7.7Based on 3,653 guest reviews

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